Privacy Policy

This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally Identifiable Information’ (PII) is being used online. PII is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

What personal information do we collect from people who visit our website?

When ordering or registering for our newsletter, you may be asked to enter your name, email address, mailing address, phone number or other details to help you with your experience.

How do we use your information?

We may use the information collected from you when signing up for our newsletter, requesting a quote, ordering products or responding to a survey or marketing communication on the website, in the following ways:
To personalize your experience and allow us to deliver the type of content and product offerings in which you are most interested

  • To improve our website in order to better serve you
  • To allow us to better service you in responding to your customer service requests
  • To administer a contest, promotion, survey or other site feature
  • To send periodic emails regarding your inquiry or other products and services
  • To follow up with you after correspondence (live chat, email or phone inquiries)

How do we protect your information?

We use vulnerability scanning regularly and have industry standard electronic tools to monitor and counteract attacks, malware, probing and unauthorized access attempts.
However, we all know that no method of transmission over the Internet, and method of electronic payment, can be 100% secure. This means we cannot guarantee the absolute security of your personal information.

Do we use ‘cookies’?

Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We use cookies to:

  • Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.
    You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since every browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies, if you wish to do so.
    If you turn cookies off, some of the features that make your site experience more efficiently may not function properly.

Third-party disclosure

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when its release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property or safety.
However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

You will be notified of any Privacy Policy changes:

  • On our Privacy Policy Page

Can change your personal information:

  • By emailing us
  • By logging in to your account
  • By chatting with us or by sending us a support ticket

How does our site handle Do Not Track signals?

We don’t honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place. We don’t honor them because currently no common industry standard for DNT has been adopted and there is no consistent standard of interpreting user intent when the DNT setting is enabled.

Does our site allow third-party behavioral tracking?

We do not allow third-party behavioral tracking.
We do not specifically market to children under the age of 13 years old.

Policy last updated on July, 2020.